Frequently Asked Questions (FAQ) – Authentic Steel Export & Technical Guide
Welcome to the Authentic Steel FAQ hub. Below are answers to the most common questions raised by international buyers, stockists, and contractors regarding our product specifications, manufacturing capabilities, quality assurance, payment terms, and ocean shipping logistics.
1.Product Specifications & Manufacturing Capabilities
Q: What are the main steel products directly manufactured by Authentic Steel? A: Authentic Steel directly manufactures Galvanized Steel Coils/Sheets (GI), Galvalume Steel Coils (GL), Cold Rolled Coils (CRC), Prepainted Steel Coils (PPGI/PPGL), Zinc-Aluminum-Magnesium Coils (ZAM), as well as customized steel strips and corrugated roofing sheets.
Q: Does Authentic Steel supply Hot Rolled Steel Coils (HRC)? A: Yes, we supply Hot Rolled Coils and Plates (including Q195, Q235B, Q345B, SS400, A36). Hot rolled products are fulfilled through our deep strategic partnerships with China’s premier top-tier steel mills—such as Baosteel, Rizhao Steel, HBIS Group, and Yanshan Steel—guaranteeing massive supply access and stable mill allocations.
Q: What are the thickness and coating weight ranges for your Galvanized (GI) and Galvalume (GL) Coils?
A:
Galvanized Steel Coils (GI): Thickness range from 0.10 mm to 3.5 mm; zinc coating available from 30 g/m² up to 600 g/m².
Galvalume Steel Coils (GL): 55% Aluminum-Zinc coating available from 20 g/m² to 180 g/m².
2.Quality Assurance & Factory Inspection
Q: How does Authentic Steel ensure product quality before shipment? A: Every production batch undergoes strict quality control in our laboratory. We perform tests for coating thickness, salt spray corrosion resistance, tensile strength, yield strength, and T-bend performance to ensure full compliance with international standards (ASTM, EN, JIS, GB).
Q: Can we arrange a third-party inspection before loading? A: Yes. Third-party inspections by independent authorities such as SGS, BV, or Intertek are fully supported prior to vessel loading. We also welcome clients to visit our facilities in Tianjin.
3.Commercial Terms & Ordering Process
Q: What payment terms does Authentic Steel accept for international orders? A: We offer flexible payment solutions tailored to client financing needs, including Telegraphic Transfer (T/T) and Letter of Credit (L/C at sight).
Q: What is your typical production lead time?
A: Standard order lead time is generally 15 to 25 days depending on specification complexity and volume. Regular stock or mill-allocated materials can be dispatched faster.
4.Packaging, Port Logistics & Shipping
Q: How are steel coils packaged for long-distance ocean transport?
A: All export coils are protected with heavy-duty waterproof paper, plastic film lining, galvanized steel outer covers, metal edge protectors, and secured with radial and circumferential steel straps. Moisture-proof desiccants are included inside container shipments.
Q: What is your primary port of dispatch? A: Our primary export gateway is Tianjin Port, China. Located adjacent to our facility, it allows fast loading, lower inland freight costs, and frequent vessel departures worldwide.
Q: How can I request a fast quotation for my project? A: You can reach our international trade team directly by emailing bella@authsteel.com or contacting us via WhatsApp/WeChat at +86 189 2041 0870 with your target specifications (thickness, width, zinc coating, quantity, and discharge port).
Need More Help?
Contact Authentic Steel Export Department:
Email: bella@authsteel.com | bella@wanlusteel.com
WhatsApp / WeChat: +86 189 2041 0870
